Shipping Policy
Thank you for shopping at customwarms.
We are proud to offer international shipping services that currently operates in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How long does Processing time?
5-10 Working Days (For the peak seaon, the processing time will take around 7-15 days)
How long does shipping take?
Shipment delivery time will take around 7 to 25 working days due to different country. The estimated delivery time is listed as follows:
US Shipment: 7 - 17 Days
Europe Shipment: 7-17 Days
All Other Countries: 10 - 22 Days
How do you ship the packages?
Packages from warehouse will be shipped by YANWEN Express or Yun Express which is safe and reliable with tracking number to check online.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world.
More Informations are listed as below:
Delivery Time=Customised time+Shipping Time
Customised Time
It might take 5-7 business days, excluding holidays, to process your order. You will receive a notification email with tracking information once your order has been shipped.
| Shipping Method | Shipping Costs | Delivery Time | Area |
| Standard Shipping | US$ 6.9 | 7-17 business days | North America (USA, Canada ) |
| US$ 6.9 | 10-17 business days | North America ( Mexico ) | |
| 7-17 business days | Europe(U.K., France, Germany, Ireland, Luxembourg, Belgium, Netherlands, Poland, Czech Republic, Switzerland, Austria, Hungary) | ||
| 10-20 business days | Europe(Russia, Bulgaria, Belarus, Denmark, Finland, Greece, Croatia, Norway, Sweden, Ukraine, Spain, Italy, Turkey） | ||
| 10-15 business days |
Oceania(Australia, new Zealand) |
||
| 14-20 business days | South America(Argentina) | ||
| 10-22 business days | Asia( Thailand, Malaysia, Taiwan, Vietnam, Singapore, Indonesia, India, Japan, South Korea, the Philippines, Israel, Kazakhstan, Sri Lanka, Oman, Pakistan, Saudi Arabia, Uzbekistan) |
Delivery Time
Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment. For example, if you order a t-shirt, it will need 5-7 business days of customised time and then 7-17 business days of shipping time. Therefore, you can expect to receive it in 12 to 25 business days.
Free shipping over orders $59 (Price after discount).
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here:
If you have any queries, Please contact with phone, email or form. We will reply soon.
Customs Duties
All import (customs) duties and/or taxes must be paid by customers referring to the local custom policy.
Taxes
For most countries, you do not need to pay for importing fees, duties, or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK, and Canada), you may need to pay duties or VAT according to the corresponding levying rules.
Shipping Methods
Your order will be delivered by Yanwen, Yuntu or other shipping companies Customwarms working with, and you can check your order status by https://www.17track.net/en with your order number.
Contact us
All orders are free shipping on orders over $59 USD.
If you have any questions about shipping and delivery, please contact us:
Email: support@customwarms.com